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XFINITY SCAM

If you've been told you can lower your Xfinity bill to $75 a month, it's not true

The Ambler Borough Police Department is warning its residents about a scam.

Credit: Xfinity.


  • Community

Scammers will go to great lengths to try and bilk you out of your money, but there are steps you should take before agreeing to any deal that seems a little too good to be true.

One such scam, brought to light recently by the Ambler Borough Police Department,  involves Xfinity.

A customer contacted the police department after receiving a call from an alleged Xfinity representative about renewing their service at a discounted rate.

According to the police, the resident was told it would receive a rate of $75 dollars a month for two years, but in order to get this offer, it had to pay an upfront fee of $525 dollars. This would be a one-time payment for the first 7 months. Once providing an email address, the resident received the alleged Xfinity email that provided the steps needed to secure this great offer. 

The original call was from a New Jersey number, the letter instructed the resident to pay the $525 dollars with Target Gift Cards, the scammer called back asking why she has not purchased the gift cards, and they spoke with a foreign accent but had a very common name like Joe Smith.

Always make sure you call the business directly to verify that this is an authentic letter from their business, the police said. “Scammers pray on victims trying to save money. We would also like to thank the resident who provided this information as this may save someone some money down the road.”

The email included the following:

To activate this discounted promotion, the resident was instructed to complete the transaction by following these steps. 

1). (For Promotional Offer) Exclusive Discount on Xfinity Services: Enjoy your Xfinity services at a reduced rate of $75 per month for 2 years. To secure this offer, an upfront payment for the first 07 months is required, totaling $525.00 

2). Limited-Time Bonus Offer: Act swiftly! If you complete your payment on same day of receiving this invoice, you’ll be rewarded with a $100 Visa Reward Card. This reward will be dispatched to your address, ensuring you enjoy immediate savings. 

3). Payment Instructions: To finalize your payment, please contact our billing department at (833) 597-2183 after purchasing Target Gift Cards totaling $525.00. This step secures your discount and activates the reward offer. 

4). Refund Assurance: In case of cancellation during the prepaid period, rest assured that a prorated refund will be provided. 



author

Robby Chakler

Robby Chakler is a veteran journalist/editor with nearly 20 years of experience in print and online media. He has worked at daily print newspapers, magazines and online publications. He grew up in Huntingdon Valley and has stayed in the local Montgomery County area since graduating from Penn State University in 2006, where he earned a Bachelor’s Degree in Journalism.

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