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Judge orders over 200 Philadelphia 911 dispatchers back to work amid citywide strike

(Stock image.)


  • Government

In a decisive legal move following a massive municipal strike, Common Pleas Court Judge Sierra Thomas‑Street has mandated that 237 of the 325 city 911 dispatchers return to duty, citing an imminent threat to public safety if emergency operations falter. 

The ruling, part of a trio of injunctions granted by the court, also compels essential water department staff to resume duties and imposes strict limits on mass picketing at critical facilities such as water treatment sites, sanitation centers, and the airport. 

These orders remain in effect at least until next Tuesday, when a follow-up hearing is scheduled.

The injunction stems from a complaint filed by the city, which argued the work stoppage "poses unacceptable threats to public health, safety or welfare," and that no substitute staffing plan can replicate the expertise of trained dispatchers. 

Indeed, without them, police, fire, and EMS response could be dangerously delayed, especially during crisis situations - like the recent Nicetown house explosion. 

The court’s order allows dispatchers to strike during off-hours, but requires them to fulfill scheduled shifts in the interim.

The decision comes amid the largest municipal strike Philadelphia has seen in decades, with approximately 9,000 city workers—including sanitation crews, crossing guards, and 911 operators—walking off the job in pursuit of increased wages and benefits. 

The union is demanding 8% annual raises over four years, while the city has countered with 13% total over the same period.

In addition to the dispatchers, Judge Thomas‑Street’s order includes returning a skeletal crew of Philadelphia Water Department employees to ensure continued water safety and treatment. 

The striking workers also face allegations of unlawful picketing—including blocking facility entrances and chemical deliveries—which the injunction seeks to prohibit.

These measures align with precedent; courts routinely issue such orders during strikes that threaten public welfare, as seen in past workforce stoppages involving sanitation or utility workers.

Mayor Cherelle Parker reaffirmed the city's commitment to maintaining essential services, ensuring garbage drop‑off sites remain open and municipal pools operate on a limited basis, while urging the public to continue celebrating Fourth of July events without concern.

author

Anthony SanFilippo

Anthony SanFilippo is the managing editor of both PhillyDaily.com and DelcoNow.com and also contributes to the company's sports coverage at OnPattison.com. He has been covering professional sports in Philadelphia since 1998. He has worked for WIP Radio, ESPN Radio, NBCSportsPhilly.com, the Delaware County Daily Times and its sister publications in the Philly burbs, the Associated Press, PhiladelphiaFlyers.com and, most recently, Crossing Broad. He also hosts a pair of Philly Sports podcasts (Phightin' Words and Snow the Goalie), makes frequent appearances on local television and radio programs, dabbles in acting, directing, teaching, and serves on a nonprofit board, which is why he has no time to do anything else, but will if you ask. Follow him on X @AntSanPhilly.

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